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I signed up for Zipcar and never received my card. There seems to be no way to contact them.

There is nothing like a feedback form on the website to contact them. When I call the phone number listed, the bot that answers only tells me to input my number, when I have no number yet! There seems to be no way to reach a live human.

I did find an email address and wrote to Zipcar for help several days ago, but have not received any response. At this point, I consider Zipcar completely unreliable, and do not understand how it can work well for anyone.

Product or Service Mentioned: Zipcar Customer Care.

Reason of review: Problem with delivery.

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Anonymous
#1468499

And try to cancel your account after a miserable experience. Good Luck!

No email or on the web option. Call customer service and wait for 20 minutes to talk to a real person. Glad my cc expired so they can renew.

They bounced an email at info@zipcar.com too. Unbelievable!

Anonymous
#1468498

same thing happened to me

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