Product: Zipcar Car Rental Clear all filters (0 of 9 reviews match)
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My reserved car didn't show up on time and the customer service moved me to another zipcar 10 minutes' drive away which is totally a ghost. And this is not the first time of this unpleasant experience with zipcar on exactly the same car. 6 months before, I reserved the...
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2.8
Annandale On Hudson, New York
Product
Zipcar Car Rental
I liked
  • Close to pubic transportation
I didn't like
  • Poor customer service
#1218267
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Zipcar is great... until you get a problem with your car. Our tire was flat, but still drivable over a short distance. Being 5 minutes away from a different Zipcar location, we figured that we would be able to leave the vehicle there and get into a new one... Nope! We...
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2.0
Product
Zipcar Car Rental
#1211548
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Two car reservations were cancelled "behind the scenes" by hackers unknown to me.I had reserved a car several months in advance and just a few hours before the pickup for a long weekend, the car reservation was cancelled. Never received a notice or email and discovered...
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1.5
Product
Zipcar Car Rental
#1193761
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I have spent a lot of money on zipcar to get treated like this. I was charged $88.21 for an hour and a half. So on September 27, 2017 I made a reservation for an hour I was stuck in traffic and I tried to extended my reservation for another half an hour but I was...
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Product
Zipcar Car Rental
#1107940
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I have been with Zip Car for about 8 months.While it seemed like a convenient service I have had several problems with their app. There have been times when I booked a car for a number of hours and the correct hours were not reflected. Each time I have called them and...
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1.0
Product
Zipcar Car Rental
#1017585
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Dear Kaye Ceille, I would like to notify you of my last experience with Zipcar. I have been a loyal member for 8 years. On April 30th I reserved a car in NYC, however when I got there the car was not in the designated Zipcar parking spaces. The first representative I...
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3.5
Product
Zipcar Car Rental
I didn't like
  • How unprofessional the representative was
#839640
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I had booked a car Toyota Prius for my DVM exam from San Jose.But zipcar cancelled its reservation because its registration date had expired.They then gave me Honda Civic.I had reminded Zip Car for papers one week in advance.Even on the day of exam I had called for...
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Anonymous
Anonymous

Get ready to get dragged along and denied and your account suspended, lied to etc. Their customer service is beyond shite. I'm constantly having to call them and tell them wha...

Product
Zipcar Car Rental
#793809
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A week ago I created my account with Zipcar.I passed by the office to get me on the road as soon as possible. It would be finished tomorrow or the day after is what they said. Right now a week has passed and I am still not able to use my card. Calling or mailing...
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Anonymous
Anonymous

You're far from the first and further from the last. HGS on 5515 W War Memorial Dr in Peoria Il 61615 who handles the communication and decisions for Zipcar and Zipcar tells t...

Product
Zipcar Car Rental
#781213
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I thought that Zipcar service was great however over the past year the service has plummeted in my opinion and their prices are not sufficient with the service that they provide. if there's an inconvenience on your end they give you a minimum credit if you're late they...
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Anonymous
Anonymous

You're far from the first and further from the last. HGS on 5515 W War Memorial Dr in Peoria Il 61615 who handles the communication and decisions for Zipcar and Zipcar tells t...

Anonymous
Anonymous

I've noticed this as well. When they *** up you have to fight for a credit and when they give you one it's minimal. When they *** up everything is at the customers expense. Th...

1.0
Product
Zipcar Car Rental
#695258
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