Product: Zipcar Car Rental Clear all filters (0 of 13 reviews match)
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Do yourself a HUGE favour and use another car sharing service like Enterprise......Trust me you would be glad you did! On a recent last minute trip away from my home town I was unable to secure a rental car as they were all booked for the upcoming busy summer weekend....
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1.1
Product
Zipcar Car Rental
I liked
  • Convenience
I didn't like
  • Immature cancellation of my membership
#1366522
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I WILL NOT BE USING ZIPCAR AGAIN IN FUTURE (I was left stranded on a family vacation with 4 kids ages 4-17, in the orlando hear, no shade, next to the locked zipcar I didnt get to use. This ruined our entire stay in Orlando. Back home in MA i have nver n had such...
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1.0
Product
Zipcar Car Rental
#1340583
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I just tried using Zipcar for the first time. The first thing I noticed was that the car I rented made a loud noise and accompanying vibration from one of the tires. I tried to report it using their website, but no go. There is no option to report defects with the car....
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2.2
Product
Zipcar Car Rental
#1309278
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We reserved a car for Saturday morning. We received an email prior to the reserved time stating the drive time to our expected destination. When we arrived at the lot, no cars. When we called, they apologized by saying the previous person may not have returned the car...
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Product
Zipcar Car Rental
#1282406
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My reserved car didn't show up on time and the customer service moved me to another zipcar 10 minutes' drive away which is totally a ghost. And this is not the first time of this unpleasant experience with zipcar on exactly the same car. 6 months before, I reserved the...
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2.8
Annandale On Hudson, New York
Product
Zipcar Car Rental
I liked
  • Close to pubic transportation
I didn't like
  • Poor customer service
#1218267
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Zipcar is great... until you get a problem with your car. Our tire was flat, but still drivable over a short distance. Being 5 minutes away from a different Zipcar location, we figured that we would be able to leave the vehicle there and get into a new one... Nope! We...
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2.0
Product
Zipcar Car Rental
#1211548
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Two car reservations were cancelled "behind the scenes" by hackers unknown to me.I had reserved a car several months in advance and just a few hours before the pickup for a long weekend, the car reservation was cancelled. Never received a notice or email and discovered...
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1.5
Product
Zipcar Car Rental
#1193761
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I have spent a lot of money on zipcar to get treated like this. I was charged $88.21 for an hour and a half. So on September 27, 2017 I made a reservation for an hour I was stuck in traffic and I tried to extended my reservation for another half an hour but I was...
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Product
Zipcar Car Rental
#1107940
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I have been with Zip Car for about 8 months.While it seemed like a convenient service I have had several problems with their app. There have been times when I booked a car for a number of hours and the correct hours were not reflected. Each time I have called them and...
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1.0
Product
Zipcar Car Rental
#1017585
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Dear Kaye Ceille, I would like to notify you of my last experience with Zipcar. I have been a loyal member for 8 years. On April 30th I reserved a car in NYC, however when I got there the car was not in the designated Zipcar parking spaces. The first representative I...
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3.5
Product
Zipcar Car Rental
I didn't like
  • How unprofessional the representative was
#839640
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