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Zipcar - HORRIBLE Customer service
I am being charged for calling to complain. I rented a vehicle to go back to college. When there was a problem, I called to explain that I was 5 hours aways and there was a problem. I was assured that the time could be extended but someone had rented it at the exact...
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1.5
#1401579
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Do yourself a HUGE favour and use another car sharing service like Enterprise......Trust me you would be glad you did! On a recent last minute trip away from my home town I was unable to secure a rental car as they were all booked for the upcoming busy summer weekend....
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1.1
I liked
  • Convenience
I didn't like
  • Immature cancellation of my membership
#1366522
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The customer service agent was rude and whem i requested tospwak with a supervisor the supervisor talked over me in and escalated tone. I was not able to use this reservation and i was told i would recieve a refund but have not seen it as yet. I called cs again on...
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1.0
#1340583
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I was looking for University of Delaware location where zipcars are at. it is not showing on the website (zipcar) it says there are no cars available and its showing only in wilmington,delaware..is there something wrong with the zipcar website? it lets me make a...
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#1337677
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I was using zip car since 2008 and recently got emails that my account was being charged an inactive fee, which resulted in my account being closed. So they jammed me with the 76 fee and still closed my account. Seems valueless to me so I will dispute the charge and go...
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Anonymous
DJL

The same happen to me has well. I was a member since 2010 and was looking to rent this weekend. I found out that due to inactive account and a small balance under $20.00. (The...

#1312213
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I just tried using Zipcar for the first time. The first thing I noticed was that the car I rented made a loud noise and accompanying vibration from one of the tires. I tried to report it using their website, but no go. There is no option to report defects with the car....
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2.2
#1309278
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Zipcar - Powering down vehicles

Can Zipcar power down a vehicle if it was stolen? i do not have more to ask so asking me to fill out 100 words seems silly so here is my question several more times Can Zipcar power down a vehicle if it was stolen? {{Redacted}}
#1305136
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CHRISTIE AVE./PUBLIC MARKET NEIGHBORHOOD, EMERYVILLE, CA 94608: I am very surprised you have NO Zipcars on Christie Ave. between 65th and Powell. Christie Ave. is chock full condos, apartments (a new 4 or 5 story apt. is under construction on 64th between Christie &...
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FreeMandrill
FreeMandrill

CHRISTIE AVE./PUBLIC MARKET NEIGHBORHOOD, EMERYVILLE, CA 94608:I am very surprised you have NO Zipcars on Christie Ave. between 65th and Powell.Christie Ave. is chock full con...

FreeMandrill
FreeMandrill

Well, I seem to be going in circles.......how do I know my message was sent?

#1303789
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I randomly received an email that stated my account was cancelled and that I could no longer be a member, when I further inquired the representative over ther phone tells me corporate canceled the account and would not reopened it. I requested to speak to them or get...
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3.7
I didn't like
  • Slanderous allegations used to cancel my membership
#1303243
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Zipcar - Gas tank on empty

It has been a non stop thing lately picking up the zip cars. The car is empty on gas also card don't work and have to spend my cash to fill it up. The gas card is destroyed. All bent up so it didn't work. Things need to be checked on periodically with the cars you service.
2.7
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Customer service
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Website
#1295403
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