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My reserved car didn't show up on time and the customer service moved me to another zipcar 10 minutes' drive away which is totally a ghost. And this is not the first time of this unpleasant experience with zipcar on exactly the same car. 6 months before, I reserved the...
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Company wrote 0 private or public responses to the review from Mar 24.
2.8
Annandale On Hudson, New York
I liked
  • Close to pubic transportation
I didn't like
  • Poor customer service
#1218267
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Dear Kaye Ceille, I would like to notify you of my last experience with Zipcar. I have been a loyal member for 8 years. On April 30th I reserved a car in NYC, however when I got there the car was not in the designated Zipcar parking spaces. The first representative I...
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Company wrote 0 public responses to the review from May 01, 2016.
3.5
I didn't like
  • How unprofessional the representative was
#839640
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